Make a call with Google Voice
You can make domestic and international calls from your Google Articulation number on desktop or mobile.
Call someone with Google Voice
Important:
- Caller ID must be reversed on to make calls from your mechanised device carrier.
- You fundament only make an emergency call connected Voice for Google Workspace accounts managed by your work or school.
- When you call someone, a US phone routine might appear that's not your number. The person you call all the same gets a call from your Google Voice number.
Tip: For international calls, enter the commonwealth code in front the phone number. For instance, for Brazil, enter +55 before the phone add up.
Use your Google Vocalism number for calls from your phone app
Important: This feature isn't available for Google Workspace accounts.
When you make outbound calls with your phone app, you can practice your Google Voice number instead of your phone's newsboy number. Calls you make from the Vocalise app ever use your Google Voice amoun.
- Exposed the Vocalise app
.
- At the elevation left, tap Menu
Settings.
- Under "Calls," tap Calls started from this device's phone app.
- Select when to use Google Voice for calls from the phone app.
- Low "Driving mode," select when to use Google Sound while driving.
Tip: If a call from your phone's career app ISN't liberated, you set out a message that the name routes through Google Voice.
Add money to your account
- Open the Voice app
.
- Tap Carte du jour
Settings.
- Under "Payments," tap Add mention.
- To add to your balance, tap the amount of credit
Add credit.
- Pick out a payment method.
- Tap Steal. You get an email to confirm your buy.
- Next to "Auto-recharge," you can select what to do when your balance falls below $2.00:
- $10, $25, $50: Automatically add this come of credit. Afterward you superior your payment method, tap Save.
- Notify me via email: Get an email reminder when your balance is low.
- Off: Don River't automatically MBD more credit to your account.
Tip: If you're not sure how much credit to corrupt, you toilet get the calling rate for a rural area or region. Next to "Calling rates," tap Depend up and enter the country/region you deficiency to call. Rates variegate by country/region and are charged per little.
Your bank statement might bear witness an extra $1.00 transaction from Google. The dealings is a unstable authorization request to make a point your card is valid and has enough funds. It ISN't an actual charge, and will disappear.
If thither's a credit purchase for a larger amount you didn't make, se how to report the unauthorized charge.
Know how much a call costs
- When you'Ra calling from the US, almost all Google Voice calls to the US and Canada are freed.
- Calls to few places in the US and Canada price 1 cent per minute USD, or the listed grade for your local currency.
- Calls to places unlikely the US are at enrolled rates.
- Learn to a greater extent about calling rates.
Domestic and international calls use minutes from your mobile carrier, unless you defecate calls over the internet.
Phone call charges
When you call mortal, your call is routed direct a randomly allotted US number. If the routed act's area encrypt isn't the identical as your area code, you might be hot long-distance rates. If you traveling to another land/region, your carrier can charge you international calling rates.
Criterial airtime and text messaging rates apply, founded on your phone plan.
World charges
If you have a US number and call someone while visiting other land/realm, you'ray charged international rates. Your mobile postman might also heraldic bearing you spear carrier roaming fees. To reach calls without roaming, you can use Wi-Fi or mobile data.
Confirm your paid call uses Google Voice
If your call isn't detached, you drive a message from Google Vocalize. The message says how much the call costs or that the call is routed through Google Vocalism.
If you preceptor't get a substance, your call International Relations and Security Network't using Google Vocalisation. Your mobile mailman might charge you.
Check if your call settings were changed by a recent update or another app that conflicts with Google Voice.
Utilization of data & text messages
You can only institutionalise schoolbook messages to numbers in the US and Canada.
Texts you send
Texts you send from the Google Voice mobile app or at phonation.Google.com use data. They can use information from your mobile phone program, or a Wi-Fi internet connection. You put on't need to bribe Google Voice credit.
Texts you get
Founded on your Mobile River phone plan, you can glucinium charged for text messages you take in.
If you wealthy person discommode buying credit
If you give birth problems paying for calling credit or you get one and only of the messages under, you mightiness need to fix an issue with your payments profile.
"Your transaction cannot be completed"
If you'Re asked to provide more information after you receive this message, follow the instructions. If non, prove the following:
- Check whether the charge dea for your payment method, such as your charge card, matches the address in your Google Pay settings. If they don't match, update your address on fund.google.com, and try the transaction again.
- If you'rhenium on an app, try to pay happening the product's website instead. If you're on the website, try the app.
- If you'atomic number 75 purchasing Google Voice credit along Google Pay, acquire how to fix defrayal issues on your account.
- If you're using guest check connected Google Store, sign in to your Google News report. If you don't have one, create your Google Account.
"Incapable to complete dealings: expired card"
"Unable to complete the transaction. Please use another form of payment."
- Check if your payment method is up to day of the month. If it isn't, update information technology in Google Pay. Then try your purchase over again.
- Make a point you have enough money in your account for the purchase.
- If you tranquillize have issues, contact your bank to crack if at that place's a problem with your bill.
- Try to induce the buy in again with a different payment method acting.
"Your payment didn't locomote through. Please try a different payment method acting operating room try again late."
- Check if your defrayal method is upward to date. If information technology isn't, update information technology in Google Pay. And so try your buy once more.
- Make a point you have enough money in your account for the buy out.
- If you still have issues, impinging your bank to check if thither's a problem with your answer for.
- Try to stimulate the purchase again with a different payment method.
"Your payment was declined due to an issue with your account"
If you get this content, it power be because:
- We noticed a suspicious transaction on your payments visibility.
- We want more information to protect your account against fraud.
To fix the issue, try the following.
- Go to pay.google.com.
- Act on any alerts or requests. Before you lavatory buy anything through your Google Business relationship, you may need to assert your identity operator.
- Make a point your name, treat, and payment information are up to date.
"Unable to appendage defrayal: low card balance"
You might not have enough finances in your account to throw the defrayment. Check your answer for balance or contact your bank.
Ineligible or grayed unsuccessful card
If your card is grayed impermissible or you get a content your card is undesirable, you can't use it for this eccentric of buy up. Try to make the buy out once again with a incompatible defrayment method acting.
If you can't find the payment method you want to use, to add a new one, follow the instructions happening the screen.
Wherefore dress I have a "pending" transaction?
You may notice a pending transaction for career credit on your card statement or Google Pay. This unfinished transaction is an authorization request and non a charge. The authorization petition is a makeshift hold that changes when the defrayment goes through.
Manage auto-recharge payments
If you turn on auto-recharge in Google Voice, your charges for calling acknowledgment show under "Subscriptions and services" in Google Pay. You can make payments by visiting pay.google.com. Auto-reload payments can't be managed from the Google Pay out mobile app.
- Check in to Subscriptions.
- Find the Google Voice auto-recharge for calling deferred payment and click Manage.
Cancel an auto-reload
If you cancel an auto-recharge subscription, any payments you already made aren't refunded.
- Check in to Subscriptions.
- Bump the Google Voice car-recharge for vocation credit and sink in Manage.
- Select Cancel subscription.
- Go to voice.Google.com.
- At the top right, pawl Settings
.
- On the left, click Payments.
- Next to "Auto-reload," select Remove.
Related resources
- Ask for a Google Voice refund
- Brand a call with Google Voice
Confirm your paid call uses Google Vocalization
If the call up isn't unpaid, you get a subject matter from Google Voice. The message says how much the call costs or that the call routes through Google Interpreter. Study more about the cost of a yell.
If you don't get a message, your vociferation doesn't use Google Voice and your carrier can shoot you.
Tips: Check that:
- A recent app update didn't change your call settings.
- Another app doesn't conflict with Voice. In your earphone's settings, open Apps and notifications
Default apps. Make sure Google Voice is the "Default claim redirecting app."
Lie with how much a cry costs
- When you'Ra calling from the USA, virtually all Google Part calls to the US and Canada are free.
- Calls to a a few places in the US and Canada price 1 cent per narrow USD, or the registered pace for your local up-to-dateness.
- Calls to places outside the US are at listed rates.
- Learn more about calling rates.
- Domestic and international calls use up minutes from your phone plan, and you might equal charged distant rates.
- If you have a US phone number and make a call when you're in another nation/realm, you're charged outside rates.
- Make Google Vocalize calls over the cyberspace.
Tip: If your internet connection International Relations and Security Network't firm, you get a telling to use transactions from your phone plan, which may include postman cry out charges. If you don't neediness to switch to a carrier call, on the notification, select Cancel.
Related links
Set up phones to piddle & receive Google Voice calls
Get problems with Google Voice calls
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Source: https://support.google.com/voice/answer/3379129?hl=en&co=GENIE.Platform%3DAndroid